Guests With Disabilities

Guests With Disabilities

For complete information download our Guest Assistance Guide.



“How to Enjoy the Amusement Park” from the Autism Society. Click Here
 


Information For Guests With Disabilities

At Kings Island we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. The Ride Boarding Pass Program allows guests to access rides at specified times via the exit ramp in order to avoid crowds and waiting in the regular queue lines.

You may be asking yourself whether Kings Island is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. Kings Island has taken steps to be well-prepared to welcome and provide accommodations for all types of disabilities, including autism and related disorders.

Guests with disabilities should stop by Guest Services located at the Front Gate upon arrival at the park.  A brochure (Rider Safety Guide) detailing the many special accommodations and our Ride Admissions Policy is available from Guest Services.
A limited supply of wheelchairs and electric convenience vehicles (ECV) are available for rental at the Rental Center on the left just inside the Front Gate. However, since wheelchairs and ECVs are rented on a first-come, first-served basis and cannot be reserved in advance, we urge guests to bring their own wheelchair.
Kings Island’s Ride Admission Policy and Special Access Entrances are designed to help you safely experience our facilities. Rides with Special Access designations will make boarding easier. If you require the use of a Special Access Entrance to enter a ride, please visit Guest Services to obtain a Ride Admission Slip.
Assistive listening systems utilize a lightweight wireless device that receives a signal from transmitters at certain locations in order to amplify sound. These are recommended for guests with mild to moderate hearing loss. This system is located in the following Live Entertainment venues: Kings Island Theater, International Showplace, Festhaus, and the PEANUTS Playhouse. A device is also available at Action Theater.  Please ask one of our house ushers to assist in obtaining a device.
If requested at least one week in advance, Kings Island will provide American Sign Language Interpretation at the following venues: Kings Island Theater, PEANUTS Playhouse, Festhaus, International Bandstand, and the International Showplace. To arrange for sign language interpreting services, please call 513-754-5700. Live Show scripts or Score sheets are available at each show venue (with the exception of Kings Island Theater) upon request and must be returned at the end of the show.

Service animals are welcome at Kings Island. A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. Service animals must be controlled with a “restraining device” at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. A relief area is located adjacent to the restroom at Backlot Stunt Coaster. Please stop by Guest Services or our Help Center for more information.

A TTY is available at Guest Services for guests with hearing disabilities needing to use a telephone.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from most rides and water slides at Kings Island. We suggest you delay your visit until the cast is removed. Casts are not permitted on Diamondback and Drop Tower.
Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should visit Guest Services for assistance. Guests with prosthetic limbs must consult with Guest Services prior to waiting in line or riding. Guests with a prosthetic leg cannot ride Flight of Fear or Drop Tower. Guests with a prosthetic above the ankle cannot ride Diamondback