Kings Island and Soak City's Conduct Policy and Guidelines

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Kings Island Code of Conduct

Last updated: 8/30/2024

Kings Island is committed to Protecting the Fun by providing a safe, comfortable and enjoyable experience for all guests. To help us fulfill our commitment, we ask that you honor this Code of Conduct.

 

The following are not permitted at Kings Island and may result in removal from the park without a refund. 

  • Firearms, ammunition, knives and weapons of any kind. Self-defense or restraining devices (e.g., pepper spray, mace).
  • Fireworks or other similarly explosive and/or flammable objects, smoke machines or fog machines.
  • Smoking, vaping, and products that produce vapor or smoke.  Smoking and vaping are only permitted in designated smoking areas outside the park.
  • Line Breaking, including leaving and re-entering a line for any reason or place holding in line.
  • Clothing with offensive language, obscene gestures/graphics, or nudity.  Clothing that does not sufficiently cover undergarments. Face coverings that conceal identity. (This policy does not apply to masks meant to reduce the spread of Covid-19 and other germs.)
  • Family-oriented themed outfits/attire are permitted. Costumes that conceal identity are prohibited.   Rides and attractions may also have additional restrictions on attire.
  • Unruly or disruptive behavior that interferes with guests’ enjoyment of the park including running, the incitement of running, and blocking midways and exits.
  • Acts or behavior that park management deems to be a safety concern or that interrupts park operations or guests’ experience.
  • Harassing/threatening behavior, sexual misconduct, or lewd behavior including inappropriate interaction with park guests or associates.
  • Fighting or physical aggression of any kind, including verbal assaults.
  • Offensive language or gestures.
  • Conduct deemed by Kings Island to be inappropriate for the peace and good order of the park, guests, or associates, and which may adversely affect the safety of others. 
  • Theft of any kind.
  • Selling park tickets, credentials, and other entitlements, or soliciting and distributing literature not sponsored by the park except where otherwise approved.
  • Refusing to follow verbal or printed instructions or cooperate with park personnel or security.
  • Entering restricted areas including but not limited to attraction Danger Zones and behind-the-scenes areas.  If you lose an item, report it to the Ride Attendant or Lost and Found.
  • Unsolicited photography or video recording that disrupts a guest’s experience or interferes with park operations. Filming, regardless of device, secured or unsecure, is prohibited on most rides and attractions.

Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Kings Island associate, Security associate or text your message to (513) 434-6337.

Kings Island reserves the right to revise or modify this Code of Conduct with or without notice.

 

NOTICE TO PARENTS AND GUARDIANS: TEENS/CHILDREN

Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent/guardian and is always expected. We strongly recommend that minors (under 18) be accompanied by an adult. The park does not assume any responsibility or liability for unattended minors. Parents/guardians may be held legally liable for all acts of the children under their care. 

 

CHAPERONE POLICY

The safety of our guests and associates has always been our top priority at Kings Island.  Incidents of unruly and inappropriate behavior have increased across our industry and at other major entertainment venues.

We are committed to keeping Kings Island a place where families and friends come together to enjoy a one-of-a-kind park full of fun experiences and immersive entertainment.

As part of that commitment, we are implementing a chaperone policy.

Under this policy, all guests ages 15 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to or remain in the park. The policy will be in effect Saturdays at 2:00 p.m. local time, and all other days  by 4:00 p.m. local time – Kings Island reserves the right to begin enforcing the Chaperone Policy earlier on any given day.

The chaperone must present a valid government-issued photo identification with date of birth at ticket entry. One (1) chaperone may accompany no more than ten (10) guests ages 15 or younger per day. In addition, the chaperone must accompany their party during entry, remain inside the park during their visit, and be available by phone throughout their stay.

Guests 16 years of age or older may be asked to present a valid government-issued photo identification (Driver's license, State Issued ID Card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into the park.

Guests ages 15 years old or younger who are found inside the park unaccompanied by a chaperone when the Chaperone Policy is in effect will be subject to ejection. This chaperone requirement applies to all Kings Island ticket and season passholders.

We believe these changes will help ensure that Kings Island  continues to have a positive atmosphere where generations of families and friends can gather for a day of safe fun and good food. Millions of guests have counted on us for exactly that, and we will continue to deliver on that promise for generations to come.

Notice: Kings Island Security personnel utilize surveillance cameras and body worn cameras as part of their overall security program.

We are thrilled that you have joined us today and we appreciate your cooperation in maintaining our safe, family-friendly environment.

Halloween Haunt Code of Conduct

Fall Chaperone Policy 

The safety of our guests and associates has always been a top priority at Kings Island. In response to increasing incidents of disruptive behavior across the industry and at other entertainment venues, we are implementing a chaperone policy to maintain a safe, family-friendly environment. 

Further details will be released soon.

Bag Policy

To support a safe environment for our guests and to help expedite entry during Halloween Haunt, Kings Island is implementing enhanced bag restrictions after 6:00 PM local time daily.

Bag Requirements:

  • After 6:00 PM, all bags must be no larger than 12” x 12” x 6”, regardless of material (clear or opaque).
  • Each guest is permitted to bring only one bag into the park after 6:00 PM.
  • All bags are subject to thorough inspection prior to entry at any time.
  • Oversized bags will not be permitted into the park after 6:00 PM.

Exceptions:

  • Medically necessary items are permitted after proper inspection.
  • Guests with special circumstances may speak with a security supervisor upon arrival for consideration on a case-by-case basis.

Additional Notes:

  • This policy applies to all bag types, including backpacks, purses, diaper bags, and camera bags.
  • Kings Island recommends guests minimize the number of items they bring to help streamline the entry process.

We appreciate your cooperation in helping us create a safe and efficient park experience for all guests.

Re-Entry Policy

To support the safety and flow of park operations during Halloween Haunt, guests who exit the park after 6:00 PM will not be permitted to re-enter the park on the same day. This no re-entry policy is in effect during all Halloween Haunt hours.

Guests are encouraged to plan accordingly before exiting the park after the policy is in effect.

Please note: No exceptions will be made once a guest has exited the park during restricted hours, regardless of ticket type. Re-entry is not permitted for forgotten items, weather conditions, or personal needs.

We appreciate your understanding and cooperation in helping create a secure and enjoyable experience for all guests during Halloween Haunt.

Mask & Costume Policy

To maintain a safe and family-friendly environment, the following costume and mask guidelines are in place at Kings Island:

Costume masks, full face paint, and costume attire are not permitted for guests aged 11 and older.

Trench coats, flak jackets, or similar military-style apparel are not allowed inside the park.

No masks of any kind are permitted on rides at any time.

Exceptions:

  • Children 10 years old and under may wear costumes and masks during daytime hours as part of kid-focused events in designated areas only.
  • This policy does not apply to masks worn for health or safety purposes, such as those intended to reduce the spread of COVID-19 or other illnesses, as interpreted by park staff. Final discretion rests with park management.

We appreciate your cooperation in helping us ensure a safe, inclusive environment for all guests.

Photography & Recording Policy – Haunted Mazes

For the safety of our scare actors and guests—and to preserve the immersive experience—no cameras, photography, video recording, or audio recording of any kind is permitted inside haunted mazes. This includes the use of cell phones, smartwatches, GoPros, camera eyeglasses, body cameras, or any other recording-capable device.

Guests observed using recording devices inside haunted mazes may be subject to removal from the park without refund.

We appreciate your cooperation in helping us maintain a thrilling and safe experience for everyone.

Please note the chaperone policy is subject to change prior to the event.