First and foremost, Kings Island is about fun. Fun for everyone. Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can't find the answers here, feel free to download our Guest Assistance Guide or stop by Guest Services at the Front Gate or Guest Services in Soak City.
At Kings Island we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To provide equal access for all guests, we have developed a Boarding Pass Program which allows guests with mobility restrictions or cognitive impairment to access attractions at specified times via the Alternate Access Entrance (usually the ride’s exit or Fast Lane entrance) in order to avoid crowds and waiting in the regular lines.
Guests who are in possession of a Boarding Pass will be immediately entitled to arrive at the eligible ride of their choice any time after receipt of the Boarding Pass. When the guest arrives at the Alternate Access Entrance of the ride, the guest will receive the next ride time (an actual time) based on the wait time of the attraction on which the guest has selected to participate first. The guest will be welcomed to participate, and then will be required to wait until the time indicated on the Boarding Pass before being permitted to participate on the next attraction of choice. When that time arrives, the guest should use the Alternate Access Entrance and show the pass to the ride associate, who will assist the guest and their group with participating as well as issuing their next time based on that attraction’s wait time. The process will continue throughout the day. Guests may then choose to rest comfortably away from the queue area until their boarding time.
Information about where guests access the ride is posted on each ride’s Safety Guide sign. All guests, regardless of point of access, are required to meet all riding requirements for the ride, including height and medical restrictions in order to safely ride/participate.
For a complete listing of guidelines when using the Alternate Access entrances, please download our Guest Assistance Guide.
Here’s How it Works:
- The guest with a mobility restriction or cognitive impairment should visit Guest Services upon their arrival at the park to express their inability to wait in the regular line. Some questions are asked to ensure that the rider has the required physical criteria in order to safely experience rides. Our team will then evaluate the variables to provide details for the guest to help during their visit -- which can include our Boarding Pass program if eligible.
- The guest with a mobility restriction or cognitive impairment will receive a "Rider Access Form" that lists the rides that the guest with a disability can safely enjoy.
- The guest may proceed to the eligible ride of their choice after receipt of the Boarding Pass.
- When the guest arrives at the Alternate Access Entrance of the ride, the associate will issue the guest’s next ride time (an actual time) based on the wait time of the ride the guest has selected first. The guest will be welcomed to ride, and then will be required to wait until the time indicated on the Boarding Pass before being permitted to participate on the next ride of choice. When that time arrives, the guest should use the Alternate Access Entrance and show the pass to the associate, who will assist the guest and their group with participating as well as issuing their next time based on that ride's wait time. The process will continue throughout the day.
- The guest listed on the Boarding Pass must be present as a rider when a Boarding Pass is being utilized.
- Guests may not accumulate more than one boarding time at a time and issued boarding times must fall within regular park operating hours.
- Due to the nature of the attractions in Soak City, Alternate Access and Boarding Passes may only be utilized at Splash River via the entrance.
You may be asking yourself whether Kings Island is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. Kings Island has taken steps to be well-prepared to welcome and provide accommodations for all types of disabilities, including autism and related disorders. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. Please review the Boarding Pass Program for more details.
As you know, advance planning is a requirement for any successful theme park visit with a person with ASD. Your visit to Kings Island will include a plethora of sensory stimulation including crowds, dark and loud theatres, coasters traveling overhead, lights and noises, waiting in line, to mention a few. At Kings Island, we strive to provide equal opportunity to all of our guests while providing a variety of options tailored to specific needs. Our highly trained staff is knowledgeable and eager to assist.
You can find information on our rides, shows and attractions in advance on this website. The park’s Guest Assistance Guide is also available for download. The Guide outlines the specifics about each attraction, including height requirements and health restrictions. Feel free to contact Guest Services in advance at (513) 754-5500 with any additional questions.
When you arrive at the park, please proceed to the Guest Services located inside and to the right of our Main Gate. If you are visiting Soak City, please proceed to our Guest Services desk located next to the Rendezvous Run racing slide.
- Please have your party including the individual requiring accommodation accompany you to Guest Services.
- A pass may be issued depending on the needs of your group, including a boarding pass used for scheduling times to ride attractions.
- Here at Guest Services we offer KidTrack, a wrist band program, which will assist you and park personnel in reuniting your group should you become separated.
- We also offer Rider Swap. This allows one guest to ride while another guest waits with the guest who did not ride. When the ride is complete, the guests swap responsibility at the exit. Rider Swap is not available at Soak City waterpark.
- Additionally, if you need to rent a stroller, wheelchair or locker, proceed to Stroller Rental adjacent to Locker Rental inside the Main Gate.
- Please re-visit The Help Center or Guest Services if you need any additional help with your day.
- We also recommend that as an added safety measure you take a photo of members of your party (especially if you have a member in your party who tends to dart away or wander off) on your mobile device. This photo can be of great assistance to quickly reunite your party if you are separated.
During your visit:
- Guests who wear headphones of any type will not be able to wear them while riding our attractions.
- If you are separated during your visit, please contact any park employee for assistance.
- Ride delays may occur while riding and members of your party may be required to sit quietly until the ride is restarted or guests are escorted off the ride.
- Please be aware, if an evacuation is required, guests may need to maneuver across catwalks from the highest point of the ride and down steeply inclined steps.
- If you have any doubts whatsoever about an attraction’s appropriateness for the individual with Autism, please have someone in your party ride it first to make an informed determination.
Kings Island offers our guests several restful locations that your party can access during the day. The park has a first aid station on International Street across from the exit to Boo Blasters on Boo Hill and in Soak City. Additionally, air-conditioned restaurants provide a nice break from the sensory stimulation.
Kings Island is a wonderful destination for families and friends to visit. Our goal is to make your experience at the park both smooth and full of family fun. Please let us know if you have any further questions by contacting 513-754-5700 or by talking to a Guest Services representative at the park.
Single strollers, double-seat strollers, wagons, wheelchairs, and electric convenience vehicles (ECVs) may be used during your visit to Kings Island, and you are welcome to bring your own. They are available for rent at the Rental Center on the left just inside the Front Gate, on a first-come, first-served basis. A limited number of vehicles may also be rented in advance on our website.
Wheelchairs can be accommodated in all restaurants, gift shops, games, arcades, and restrooms. ECVs with canopies or other attachments are not permitted on lifts to attractions. A wheelchair will be provided at those locations.
For those guests who choose to use an ECV, we require that a safe speed be maintained while traveling in the park.
Park wheelchairs, ECVs, and strollers may not be taken out of the park gates or to the parking lot. However, a park associate will be happy to provide any assistance you may need at that time.
For any guest using a personal Segway, please stop by Guest Services prior to entering the park.
A water wheelchair is available for guests participating in waterpark attractions. The water wheelchair may be used by multiple guests on the same day. While in the water, the water level may not exceed the height of the seat on the chair. During your visit, please speak to a member of our Aquatics Supervisory team to obtain access to the water wheelchair and for further accessibility information.
Assistive listening systems utilize a lightweight wireless device that receives a signal from transmitters at certain locations in order to amplify sound. These are recommended for guests with mild-to-moderate hearing loss. This system is located in the following Live Entertainment venues: Kings Island Theater, International Showplace, Festhaus, and the PEANUTS Playhouse. Please ask one of our house ushers to assist in obtaining a device.
If requested at least 1 week in advance, Kings Island will provide American Sign Language (ASL) Interpretation for live shows featured at our live entertainment venues.
To request ASL Interpretation services, please complete the request form. Upon arrival at the park, please check in with Guest Services to review our show schedule and determine your preferred showtimes and selections.
Service animals are welcome at Kings Island. A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per guest. A relief area is located adjacent to the restroom at Backlot Stunt Coaster
Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Guests may take advantage of our Rider Swap program for staying with the service animal. Service animals may be taken on Boo Blasters on Boo Hill, Character Carousel, Eiffel Tower, Grand Carousel, KI and Miami Valley Railroad, Kings Mills Antique Autos (back row), Snoopy’s Junction, and Sally’s Sea Plane. Service animals must be leashed, under the owner's control, fit on the floor of the ride vehicle, and seated on the floor, not the ride seat. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. Please stop by Guest Services for more information.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit inside the ride unit or where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from most rides and water slides at Kings Island. We suggest you delay your visit until the cast is removed. Casts are not permitted on Delirium, Mystic Timbers, Orion, Banshee, Diamondback and Drop Tower.
Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, guests should visit Guest Services for assistance. Guests with prosthetic limbs must consult with Guest Services prior to waiting in line or riding. Guests with a prosthetic leg cannot ride Invertigo, Flight of Fear or Drop Tower. Guests with a prosthetic above the ankle cannot ride Diamondback or Orion.
Guests with certain amputations may be able to ride Orion, Diamondback and Banshee with the use of a separate full body harness provided the guest has remaining leg and arm remnants to be secured by the harness. Guests should check with Guest Services to determine if they are eligible to ride using the full body harness.