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Frequently Asked Questions

Kings Island is closed for the 2020 Season. See you in 2021! Learn More.

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Kings Island Frequently Asked Questions
Kings Island Frequently Asked Questions

Frequently Asked Questions

This is fun. Any questions?

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The Answer is Fun!

Have some questions about all the fun you can have at Kings Island? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.

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Where can I find the best deals on tickets?

Save big on the price of screams! The best deals on Kings Island general admission tickets are available online. The ordering process online is quick and easy. After making your purchase, simply download and print your tickets. 

Does Kings Island offer a non-rider discount?

Kings Island does not offer a non-rider admission as the park is one-price admission.

What is Kings Island's refund policy?

Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete through any transaction channel. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.

At what age are children required to have an admission ticket?

Children under the age of 2 do not require an admission ticket.

How do I book a group visit to the park?

We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call us at 513.754.5700.

What should I do if I experience an issue printing my tickets online?

You can have your tickets printed for you at Ticket Services located to the left of the Front Gate. You will need to present your order confirmation number and a photo ID. 

What happens if I lose or forget my season pass?

If you forget to bring your season pass, please proceed to any ticket window located at the Front Gate. With proper identification a temporary pass will be issued. The temporary pass is only valid for that day and there is a maximum of three temporary passes per guest per season. A nominal processing fee will be assessed to replace a lost or stolen season pass or a forgotten pass after the third temporary pass has been used. 

What happens if it rains during my visit?

Some attractions may close in inclement weather until conditions permit safe operation. Please enjoy a meal or shopping until such weather passes. Kings Island does not issue rain checks or refunds for inclement weather.

Am I permitted to bring my own food and beverages into the park?

No outside food, beverages or coolers are allowed to be brought into Kings Island or Soak City Water Park. Exceptions are made for Guests with special dietary needs to include food allergies and baby food and formula. Guests with special dietary needs should stop at Guest Services located at the Front Gate when they arrive at the Park.  

How do I re-enter the park should I have to leave for some reason?

If you wish to leave the park and return on the same day, please have your hand stamped at the Front Gate or Soak City exit. If you wish to leave the parking lot and re-enter, present your parking receipt to the attendant when you return.  Please be advised there is no re-entry after 6:00 p.m. during Halloween Haunt nights for both ticket holders and passholders. 

Does Kings Island have ATMs?

There are several ATMs located throughout the park for your convenience, including near the main entrance.

Does Kings Island offer a military discount?

We are pleased to offer discounted tickets to active and retired members of the military and veterans on all public operating days. The discount offer is available online and is valid for up to six (6) family members. The discount may vary throughout the season.

Wheelchairs

A limited number of wheelchairs and electronic convenience vehicles (ECV) are available for rental at the Rental Center on the left just inside the Front Gate. However, since wheelchairs and ECVs are rented on a first-come, first-served basis, we urge guests to bring their own wheelchair. Please be advised that Kings Island's strollers, wheelchairs, and ECVs are not allowed to leave the park. 

Do you allow pets at Kings Island?

Only service animals are permitted in the park. Kings Island does not have pet care facilities on site.

What is the policy on alcoholic beverages at Kings Island?

Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Island. Valid State issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages are not permitted while in line for any ride. Alcoholic beverages are not permitted to be brought into Kings Island from any outside source or in any type of container. 

What forms of payment does Kings Island accept?

Kings Island accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.

Is smoking permitted in the park?

For the convenience of all our guests, smoking of any kind, including vapor and e-cigarettes, is only permitted in the designated smoking area outside the park’s main entrance. Please refer to our map for the specific location. Smoking is not permitted inside Kings Island. Thank you for your cooperation.

Are there places in the park to store my belongings?

Lockers are available for rent in different areas of the main park and in Soak City. The park is not responsible for lost or stolen items.

What kind of dining experiences does Kings Island offer?

Guests can enjoy regional favorites and name-brand choices like Skyline Chili, LaRosa's Pizza, Chick-fil-A, Panda Express, Cinnabon, Graeter's Ice Cream and Starbucks. Traditional amusement park favorites such as hamburgers, hotdogs, deli sandwiches, burritos, tacos, taco salads, BBQ chicken and ribs and smoked turkey legs. Kings Island is also famous for its blue ice cream!

What does my admission ticket include?

Your admission to Kings Island includes all rides and attractions with exception to two paid attractions (Sling Shot or Xtreme Skyflyer), or events which require a separate admission.

How much is parking?

Parking is $17 per vehicle for regular parking and $27 for preferred when purchased in advance online. A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis. 

Can I use my season pass to get into Halloween Haunt?

Halloween Haunt is included free with park admission to Kings Island. Guests with a 2020 or 2021 Gold or Platinum season pass can enjoy unlimited admission during public operating days in the fall. Halloween Haunt will return in 2021. Regular season passes are not valid for admission to Kings Island during public operating days after Labor Day. Re-Entry is not allowed after 6 p.m. for both ticket and passholders on Halloween Haunt nights. 

Can I wear a costume or face paint into the park?

Guests are welcome to wear costumes and face paint during the Tricks And Treats event. If there is any question about a guest’s identity, the park reserves the right to ask that the face covering and/or face paint be removed. Costume masks may only be worn during the Tricks And Treats Costume Contest. Costume masks must be worn in conjunction with a COVID-19 face covering.

Costume guidelines are as follows:

  • Costumes must be family-friendly
  • Costumes cannot be obstructive, offensive, objectionable, or violent in nature
    • Obscene language or graphics are not allowed
    • Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment are not allowed
    • No weapons
    • No sharp or pointed objects or materials that could accidentally strike other guests
    • Nothing overly gory
    • Proper attire, including shoes and shirts, must be worn at all times

The park reserves the right to deny admission to, or remove, any person wearing attire that is inappropriate or that could detract from the experience of other guests.

Kings Island Drone Policy

All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Kings Island, and any unauthorized drone(s) observed over Kings Island will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.

Parent Swap

Parents like to have as much fun as the kids. To make it easier for Moms and Dads to enjoy the rides too, Kings Island offers the Parent Swap Program. This is how it works: one parent or guardian waits in line to ride a thirll ride or other height-restricted attraction. After riding, that parent or guardian gives the Parent Swap Pass to the ride operator and the other parent or guardian, who has been taking care of the little ones, can walk up the exit or alternate access lane to get right on the ride. To participate in the Parent Swap Program, parents or guardians need to obtain the Parent Swap Pass from Guest Services located at the front gate, the Help Center located inside and to the left of the front gate, or the Family Care Center across from Chick-Fil-A near Planet Snoopy.

Kid Track

Kings Island offers a service to quickly reunite separated children and parents with cell phones. Please sign up for this service at Guest Services located at the front gate, the Help Center next to the Fast Lane booth, the Family Care Center across from Chick-fil-A, or Soak City Water park Guest Services.

Security Procedures

The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at all entrance gates. As part of the process:

  • Guests arriving at the park will go through metal detection.
  • All bags, purses, backpacks, waist packs, etc. will be examined prior to entering.
  • Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.  
  • Please see our separate FAQ on outside food and beverages.

We use a variety of methods in securing our parks including uniformed and plain clothes officers, and video surveillance monitoring. 

Kings Island does not tolerate guests who fight and/or harass other guests while on our property. People who engage in this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.

Camera Policy

For safety reasons, on-ride photography of any kind is prohibited on all rides except the Eiffel Tower and the Kings Island and Miami Valley Railroad. Due to the potential for water damage, White Water Canyon, Congo Falls and Race for Your Life Charlie Brown riders should leave their cameras and other valuable items with a non-rider or in a locker. Use of camera phones or any type of photography or video recording devices is prohibited in any rest room or Soak City changing area.

Guests taking pictures or video while riding will be asked to leave the park with no refund given and a misdemeanor under O.R.C. 1711.551.

What procedures do you have in place to minimize the spread of illness amongst your guests?

We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

  • Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests;
  • Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties;
  • Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day;
  • Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported;
  • Quick response to spills, trash and other situations;
  • Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans;
  • Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines;
  • Guest and associate first aid locations to assist with minor health issues.

We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.